privacy-policy

Privacy Policy

Effective Date: [Insert Date]
Website:

1. Who We Are

We are the team behind TaichiZY, a platform that provides online courses, video tutorials, and digital services focused on tai chi and well-being. We are committed to protecting your privacy and complying with applicable data protection laws.

2. What Personal Data We Collect and Why

a. Account Registration and Purchases

When you register for an account or purchase our services, we collect:

  • Your name and email address

  • Billing information (processed by secure third-party payment processors)

  • Purchase and access history

Purpose: To fulfill orders, grant access to paid content, send confirmations, and offer customer support.

b. Comments

When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and browser user-agent string to help detect spam. An anonymized hash from your email address may be sent to the Gravatar service to check if you are using it.

c. Media Uploads

If you upload images to the website, avoid images with embedded location data (EXIF GPS). Other users may download and extract location information from media files.

d. Cookies

We use cookies for:

  • Storing your name and email when leaving comments for convenience

  • Managing login sessions and screen preferences

  • Tracking usage for analytics and improving our services

Most cookies expire within one year or when your browser session ends.

e. Embedded Content

Our content may include embedded media from third-party websites (e.g. YouTube, Vimeo). These third parties may collect data, use cookies, and track your interactions if you have an account and are logged in to their platform.

f. Learning Progress and Interactions

We may collect:

  • Course progress and completion status

  • Video watch activity

  • Download history

Purpose: To improve user experience, track learning outcomes, and personalize your access to content.

g. Analytics and Marketing

We use services like Google Analytics and Facebook Pixel to understand visitor behavior and optimize our services and marketing. These may collect IP addresses, device information, and browsing patterns using cookies.

3. Who We Share Your Data With

Your data is never sold. We only share it with:

  • Payment gateways (e.g. Stripe, PayPal) to process transactions

  • Hosting and learning system providers, to provide site functionality

  • Anti-spam services like Akismet, to protect discussion forums

  • Email platforms for sending transactional or marketing messages (if opted in)

All partners are obligated to comply with data protection laws.

4. How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely

  • User account information remains until deleted or deactivated

  • Order information is stored as required by legal or financial regulations

  • Course interaction data is retained while your account is active or as needed to fulfill our service obligations

5. Your Rights

You have the right to:

  • Request an export of the personal data we store about you

  • Request deletion of your data (subject to legal or security exemptions)

  • Opt out of marketing communications at any time

  • Update your personal data from your profile dashboard

To request data access or deletion, please contact us at [Insert Contact Email].

6. Where Your Data Is Processed

Your data may be stored or processed in countries outside your own, including where our web hosting and infrastructure providers are located. We implement security safeguards to protect your data regardless of location.

7. Security Measures

We apply standard industry security measures including encryption, firewalls, limited access policies, and secure authentication to protect your personal data.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect service or legal changes. The latest version will always be published on this page with the effective date at the top.

9. Contact Us

If you have any privacy-related questions, requests, or concerns, please contact us:

Email: [[email protected]]
Website:

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