Refund and Returns Policy

Refund Policy (Digital Products)

Last Updated: [20250626]


All products offered on our website are digital in nature, including (but not limited to) video courses, downloadable ebooks, and online services. Since these are intangible goods, delivered immediately upon purchase or access, our refund policy differs from that of physical products.


1. Refund Eligibility

 Non-Refundable by Default

We do not offer refunds once a digital product has been accessed, downloaded, streamed, or otherwise consumed, unless required by law.


Purchasing a digital product is considered final and non-reversible once content has been delivered or unlocked.


2. Exceptions (Refunds May Be Considered If…)

We may evaluate refund requests on a case-by-case basis under these limited circumstances:


You were charged multiple times for the same product


You purchased the wrong product and have not yet accessed or downloaded any content


A confirmed technical issue (on our side) prevents access, and we are unable to resolve it within a reasonable time


All refund requests must be submitted within 7 days of the original purchase date. Contact us via: [Insert your official support email address]


3. Non-Refundable Products and Situations

Refunds will not be granted in the following cases:


Courses or videos that have already been accessed or partially completed


Bundled or discounted products (including flash sales and limited-time offers)


Gifted digital content or bonus materials


Abuse of refund policy (e.g. repeated refund requests or clear misuse)


4. Refund Processing

If a refund is approved:


The amount will be refunded to your original method of payment


Processing time may vary depending on your bank or payment provider (usually 5–10 business days)


Any non-refundable processing or transaction fees may be deducted


We reserve the right to make final decisions regarding all refund claims.


5. Contact Support

If you have technical difficulties, billing issues, or refund inquiries, please reach out to our support team at:  [Insert your support email address]


We’re here to help and will do our best to resolve any issues promptly.


If you’d like, I can also format this into a downloadable document, generate a copy for your site’s Terms of Service, or help localize it into other languages. Just say the word!

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